How to Install Untangle NG Firewall on Vault

You are here:

Untangle Overview

Untangle NG Firewall is a network security application. The home web site is at Untangle NG version 16.3.2 has been successfully installed and deployed on the FW1,FW2, FW4, and FW6 series of the Vault.

Note:  Please see the BIOS Compatibility at the bottom of this article before starting the installation.

Verify Hardware Recommendations

Before installing Untangle NG, verify that the Vault has been equipped with the appropriate hardware. See the hardware requirements as published by Untangle at

Install Untangle

Obtain the Installation Image and Uncompress it

The Untangle installation image can be downloaded from: You must create an account before downloading, which can be done here:

The same image can be used to install Untangle on any of the Vault platforms. It is important to choose the correct image type to install via USB on The Vault. As of the writing of this article, the latest version that has been tested with The Vault is version 16.3.2 of Untangle.

Version: 16.3.2

Image type: ISO Installer

Untangle download page

Burn the Installation Image to a USB Drive

The easiest way to transfer the installation image to a USB drive is by using software called “Rufus” on Windows or “balenaEtcher” on Mac OSX. See this link for  detailed instructions on how to create a bootable USB drive using Rufus or balenaEtcher.

If using Rufus “ISO mode” should be selected.

Installing the Operating System on the VP2410

When installing Untangle on a VP2410 you must take a few precautions beforehand.

**If you have the default AMI BIOS, you must disable the on-board eMMC storage to successfully install the operating system:

First, you must access the BIOS settings (by pressing Delete during boot), then navigate to the ‘Chipset’ options at the top. Select ‘South Cluster Configuration’.


Chipset BIOS settings


Then choose ‘SCC Configuration’, and disable the SCC eMMC Support. Be sure to save your settings afterwards.


Disable SCC eMMC Support


You may then continue with the normal installation process by following the steps outlined in the next section, “Install the Operating System on the Vault”.

**If you are using coreboot BIOS, you will be unable to install the GRUB bootloader during installation.

Towards the end of the installation process, a message will appear stating, “An installation step failed. You can try to run the failing item again…The failing step is: Install the GRUB boot loader on a hard disk

Press ‘Continue‘, select ‘Continue without boot loader‘, then press ‘Continue‘ again. The installation will continue.

Install the Operating System on The Vault

  • Verify The Vault is powered down
  • Verify the monitor is connected
  • Verify the USB keyboard is plugged in
  • Connect the Vault to the network via the WAN port that is connected to a network with DHCP enabled
    • Note: Untangle downloads files from the internet during installation
  • Power on and verify the Vault boots to the USB
  • Select “Install”, instead of “Graphical Install”
  • Select “Language”, “Location”, and “Keyboard”

Note: If the error “Failed to partition the selected disk” follow these steps:

    • Click “Go Back”
    • Verify “Partition disks” is selected. Click Continue
    • Select “Guided – use entire disk”
    • Select The Vaults SSD

Note: If the error “Failed to create a file system. The ext4 file system creation in partition #1 of SCSI (0,0,0) sda failed” appears,  follow these steps:

    • Choose ‘Go back’, and ‘execute a shell’
      • *The next step will wipe your SSD*
    • Enter: dd if=/dev/zero of=/dev/sda bs=64M
    • This process can take a variable amount of time depending on SSD size. You will notice the Vault’s HDD light will be on during the process.
    • After the command successfully completes you will receive a message along the lines of:
      • (Number) records in
      • (Number) records out
    • On the command line, type and enter: exit
    • Choose “Abort the installation”, then “Yes” when asked if you would like to exit
    • Reboot the Vault and reattempt the installation of Untangle
  • Follow the prompts on screen to continue the installation and initial configuration
  • Verify Untangle is successfully installed
  • Verify the Configuration starts
  • When configuring Settings, in the Network Card table, note that the port named “External” with device “eth0” is the “WAN” port on the Vault. The port named “Internal” with device “eth1” is the “LAN” port on the Vault.
  • The default for the External port IP Address is DHCP
  • The default for the Internal port is static IP Address of and is a DHCP server
  • Verify the configuration completes successfully
  • Select the default applications and verify that they are downloaded successfully
  • Verify the Untangle NG firewall dashboard is displayed on the monitor or console used for the installation
  • Verify that you can browse to via the “Internal” or “LAN” port and login using the password assigned during the installation

For more information on Untangle, please refer to this There is a video overview at the end of the page. Here is a link to their Wiki page for additional information at this

protectli untangle
Untangle NG Firewall Dashboard

At this point, Untangle should be up and running on The Vault. However, If you experience any issues, please feel free to reach out to us at, or find more information in our Knowledge Base.

VaultUntangle VersionBIOS - LegacyBIOS - UEFIBIOS - coreboot
FW116.3.2TestedTo be testedN/A
FW216.3.2TestedTo be testedN/A
FW2B16.3.2TestedTo be testedTested
FW4A16.3.2TestedTo be testedN/A
FW4B16.3.2TestedTo be testedTested
FW6A16.3.2TestedTo be testedTested
FW6B16.3.2TestedTo be testedTested
FW6C16.3.2TestedTo be testedTested
FW6D16.3.2TestedTo be testedTBD
FW6E16.3.2TestedTo be testedTBD
VP241016.3.2TestedTo be testedTested
FW116.2.0TestedTo be testedN/A
FW216.2.0TestedTo be testedN/A
FW2B16.2.0TestedTo be testedTested
FW4A16.2.0TestedTo be testedN/A
FW4B16.2.0TestedTo be testedTested
FW6A16.2.0TestedTo be testedTested
FW6B16.2.0TestedTo be testedTested
FW6C16.2.0TestedTo be testedTested
FW6D16.2.0TestedTo be testedTBD
FW6E16.2.0TestedTo be testedTBD
Table of Contents