Vault compatibility with Samsung SSD 850 EVO mSATA

Last Updated On October 10, 2017
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Please note that a BIOS update to address this issue is available at this link.

The Vault is compatible with Samsung SSD 850 EVO mSATA except for the FW4 series. With the FW4 series default BIOS settings, it has been discovered that the system will not boot with the Samsung SSD 850 EVO mSATA. The default BIOS settings must be changed for the system to “see” the Samsung SSD 850 EVO mSATA. The symptoms are that the system will not boot and will not be able to go to BIOS. Protectli is currently working with suppliers to address this issue. The instructions to change the BIOS settings are as follows:

  • Power Off the Vault
  • Verify that memory is installed in the Vault
  • Verify that no mSATA is installed
  • Power On the Vault
  • Verify that the system goes to BIOS
  • Select Setup
  • Select Advanced
  • Select IDE Configuration
  • Select SATA Mode
  • Select IDE Mode
  • Save Changes and Exit (F4)
  • Verify that the system resets and goes to BIOS
  • Power Off the Vault
  • Install mSATA
  • Power On the Vault
  • Verify that it can go to BIOS (hit F11 repeatedly while booting) and it recognizes the Samsung SSD 850 EVO mSATA

At this point software can be installed on the Vault per normal procedures. There are no known performance issues between IDE mode and AHCI mode on the Vault.

See screenshots below for setting IDE Mode in BIOS.

Main Page

Advanced Page

SATA Mode

Select IDE Mode

IDE Mode Enabled

Save and Exit (F4)

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